| You see | Why | What to do |
|---|---|---|
| Round 3 locked | The event has three or more rounds; Round 3 onward needs the event unlocked. | The organizer applies a credit (Apply Credit on the screen), or taps Buy Credit: $40 if they have none. |
| Tournament Locked | A free match event passed its 30-day scoring window. | The organizer unlocks the event in Manage. |
| This game has expired | A Quick Play game is over its 7 days. | Start a new Quick Play, or the organizer keeps the game with their email. |
See Pricing for what’s free and what a credit covers.
Last checked October 16, 2026. Still stuck? Email support@leaderboardlive.io.